We are committed to protecting your privacy and personal data
Key Points (Summary)
openroute.cn (hereinafter referred to as "we" or "the Platform") understands the importance of personal information to you. We strictly comply with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, and other applicable laws and regulations, and process your personal information in accordance with the principles of legality, legitimacy, necessity, and good faith.
This Privacy Policy is intended to clearly explain how we collect, use, store, and protect your personal information, as well as the rights you enjoy.
We only collect personal information that is strictly necessary for providing you with the AI API gateway services, adhering to the principle of minimal necessity:
| Information Type | Collection Purpose | Legal Basis |
|---|---|---|
| Mobile Phone Number | Account registration, login verification, security authentication | Necessary for performance of contract |
| Email Address | Account registration, service notifications, password recovery | Necessary for performance of contract |
| Information Type | Collection Purpose | Legal Basis |
|---|---|---|
| API Call Records (call time, model name, request count, token usage, etc.) | Service billing, usage statistics, performance optimization | Necessary for performance of contract |
| Website Access Logs (IP address, access time, browser type, etc.) | Website security maintenance, anomaly monitoring | Legitimate interest |
When you purchase credits via WeChat Pay or corporate bank transfer, the payment process is completed by third-party payment platforms. We do not collect or store your bank card number, payment password, or other sensitive financial information. We only record the payment result (such as payment amount, transaction time, and order number) to complete the credit recharge.
We use your personal information only for the following purposes:
We do not use your personal information for personalized recommendations or automated decision-making.
Your personal information is stored within the territory of the People's Republic of China.
We retain your personal information only for the duration during which we provide services to you (i.e., the period during which your account is active). After account cancellation, we will promptly delete your personal information or anonymize it, unless otherwise provided by laws or regulations.
We adopt industry-standard security technical measures (such as encrypted transmission, access control, log auditing, etc.) to protect your personal information from data leakage, tampering, or loss.
We do not share your personal information with any third party, except in the following circumstances:
We do not transfer your personal information to any company, organization, or individual. However, in the event of a merger, division, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will notify you in advance and require the new holder to continue to comply with this Privacy Policy.
We do not publicly disclose your personal information, except as otherwise required by laws or regulations.
Under the Personal Information Protection Law, you enjoy the following rights:
| Right | Description |
|---|---|
| Right of Access | You have the right to access your personal information held by us |
| Right of Copy | You have the right to obtain a copy of your personal information |
| Right of Rectification | If your personal information is incorrect, you have the right to request correction |
| Right of Deletion | You have the right to request deletion of your personal information under statutory conditions |
| Right to Withdraw Consent | You have the right to withdraw consent for the processing of non-essential personal information |
| Right to Cancel Account | You have the right to cancel your account at any time |
How to Exercise: You may exercise the above rights by contacting us at [contact email] or by logging into the Platform and accessing the "Personal Settings" page. We will respond to your request within 15 working days.
The Platform's services are only available to users aged 18 or above. We do not knowingly collect personal information from minors under the age of 14. If we discover that we have inadvertently collected information from a minor, we will delete it immediately.
We may update this Privacy Policy from time to time. In the event of material changes (such as expansion of the scope of information collected, changes in the purposes of use, etc.), we will notify you prominently via website announcements or pop-up notices.
If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us.