Privacy, Logging, and Data Collection
When using AI through OpenRoute, whether via the chat interface or the API, your prompts and responses go through multiple touchpoints. You have control over how your data is handled at each step.
This page is designed to give a practical overview of how your data is handled, stored, and used. More information is available in the privacy policy and terms of service.
Within OpenRoute
OpenRoute does not store your prompts or responses, unless you have explicitly opted in to prompt logging in your account settings. It's as simple as that.
OpenRoute samples a small number of prompts for categorization to power our reporting and model ranking. If you are not opted in to prompt logging, any categorization of your prompts is stored completely anonymously and never associated with your account or user ID. The categorization is done by model with a zero-data-retention policy.
OpenRoute does store metadata (e.g. number of prompt and completion tokens, latency, etc) for each request. This is used to power our reporting and model ranking, and your activity feed.
Provider Policies
Training on Prompts
Each provider on OpenRoute has its own data handling policies. We reflect those policies in structured data on each AI endpoint that we offer.
On your account settings page, you can set whether you would like to allow routing to providers that may train on your data (according to their own policies). There are separate settings for paid and free models.
Wherever possible, OpenRoute works with providers to ensure that prompts will not be trained on, but there are exceptions. If you opt out of training in your account settings, OpenRoute will not route to providers that train. This setting has no bearing on OpenRoute's own policies and what we do with your prompts.
Data Policy Filtering
You can restrict individual requests to only use providers with a certain data policy.
This is also available as an account-wide setting in your privacy settings.
Data Retention & Logging
Providers also have their own data retention policies, often for compliance reasons. OpenRoute does not have routing rules that change based on data retention policies of providers, but the retention policies as reflected in each provider's terms are shown below. Any user of OpenRoute can ignore providers that don't meet their own data retention requirements.
The full terms of service for each provider are linked from the provider's page, and aggregated in the documentation.
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