OpenRoute AI FAQ

{
  "$schema_note": "This JSON matches the Q&A shown above and includes canonical URLs—useful for your own records or internal workflows.",
  "schema_version": "1.0",
  "page_kind": "faq",
  "last_updated": "2026-04-26",
  "page_canonical_url": "https://www.openroute.cn/en/ai-faq",
  "locale": "en",
  "source_of_truth_notice": "Prices, quotas, and model availability can change; rely on documentation, the console, the model catalog, and your invoices.",
  "product_name": "OpenRoute AI",
  "official_urls": {
    "website": "https://www.openroute.cn",
    "api_base_url": "https://api.openroute.cn",
    "documentation": "https://www.openroute.cn/docs",
    "pricing": "https://www.openroute.cn/pricing",
    "model_catalog": "https://www.openroute.cn/models",
    "contact": "https://www.openroute.cn/contact",
    "ai_summary": "https://www.openroute.cn/en/ai-summary",
    "ai_faq": "https://www.openroute.cn/en/ai-faq"
  },
  "support": {
    "email": "service@openroute.cn"
  },
  "faqs": [
    {
      "id": "item-1",
      "question": "What is OpenRoute AI?",
      "answer": "OpenRoute AI is a unified gateway for large language models and multimodal APIs: one integration surface to reach a broad catalog of providers, with console features for keys, usage, and routing. It targets developers and teams shipping AI-powered products."
    },
    {
      "id": "item-2",
      "question": "How does the unified API relate to the public website and console?",
      "answer": "The public site explains plans, models, and policies. Authenticated areas host API keys, virtual keys, billing, and usage analytics. HTTP traffic for inference is served from the documented API base URL; paths, quotas, and error semantics are spelled out in official documentation."
    },
    {
      "id": "item-3",
      "question": "Is OpenRoute AI compatible with the OpenAI SDK?",
      "answer": "Yes. The platform advertises OpenAI SDK–compatible calling patterns so you can reuse common clients and middleware with minimal changes—still verify models, parameters, and limits in the live catalog and docs for each route you use."
    },
    {
      "id": "item-4",
      "question": "Where can I browse models and pricing?",
      "answer": "Use the on-site model catalog for IDs, modalities, and list prices, and the pricing area for plan context. Catalog prices can move with upstream changes; confirm current rates and entitlements in the console or on your invoice before relying on them commercially."
    },
    {
      "id": "item-5",
      "question": "How is API usage usually billed?",
      "answer": "Usage is commonly metered from input and output tokens (and sometimes other billable units shown in the catalog). Subscription plans may cover platform features or entitlements while inference is often charged separately—check your plan and billing pages for the exact split."
    },
    {
      "id": "item-6",
      "question": "What are API keys and virtual keys?",
      "answer": "API keys identify your account access to the gateway; virtual keys are an additional layer the product exposes for scoped access and team workflows. Create, rotate, and disable keys from the dashboard, and follow security guidance in documentation."
    },
    {
      "id": "item-7",
      "question": "How do routing and availability work at a high level?",
      "answer": "The platform emphasizes gateway-style routing with failover options so traffic can move when a provider endpoint is degraded. Exact routing knobs, default policies, and SLAs belong in product documentation rather than this FAQ snapshot."
    },
    {
      "id": "item-8",
      "question": "How should I handle data residency and model trust?",
      "answer": "Treat prompts and outputs according to your own compliance needs. Use catalog metadata, provider selection, internal data policies, and organization settings to steer traffic only to models you approve—supplemented by your legal review of vendor terms."
    },
    {
      "id": "item-9",
      "question": "What is the difference between this FAQ page and the product summary?",
      "answer": "The product summary compresses identity, capabilities, and canonical URLs into one short article. This FAQ walks through recurring issues in question-and-answer form, with FAQ markup and a JSON export keyed by stable item ids—read the summary for a quick brief, and this page when you need answers item by item."
    },
    {
      "id": "item-10",
      "question": "How do I get help with billing or technical issues?",
      "answer": "Start from documentation and dashboard diagnostics. For account-specific problems, open a message via the contact page and include request IDs, approximate timestamps, and affected model IDs so support can trace calls efficiently."
    }
  ]
}